In this article, you’ll find a variety of helpful, free crisis communication plan templates to use in preparation for an emergency or unexpected crisis.
Identify your crisis communication team and their corresponding contact information, create a crisis plan of action, and document a response plan with this comprehensive template. Use this template to adequately respond to and deal with a crisis when it occurs, so you can keep operations running smoothly.
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Define and set guidelines for a school handling a crisis with this crisis communication plan template. Identify crisis response teams and contacts, track emergency and medical protocols, and develop an appropriate line of communication for staff, parents, the media, and other relevant parties.
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Use this crisis communication plan template to develop a plan of action for a university or college. Document the crisis and crisis level, establish a plan of action, and determine who is responsible for what strategy, so you can manage the crisis and most effectively communicate with others at the university.
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Develop an escalation framework and strategy for each level of crisis, describe each crisis situation in detail, and determine who is in charge of each aspect to ensure you handle the crisis effectively. With space to document everything from the crisis response team to the crisis management procedure, this template helps you manage the crisis and all related communications.
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Assess and manage all crisis communications in a hospital setting with this helpful template. Put in place a crisis communications team, create a response plan, and delegate tasks and actions to specific people to ensure you’re able to handle crises that may occur in a hospital or healthcare facility.
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Nonprofit Crisis Communication Plan Template" width="1056" height="969" />
Define a crisis situation, outline the steps to handle it, and create a response team to help mitigate the situation to keep your nonprofit organization on track. With space to identify the crisis level, the response team, and the response procedure, you can ensure you cover all your bases while also keeping employees and staff safe.
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Respond to a crisis situation on social media platforms appropriately and in a timely manner with this crisis communication plan template, specifically geared toward your social media strategy. Set the order in which people respond to social media inquiries, and establish times when managers or executive-level employees should jump in.
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When your restaurant encounters a crisis, you’ll need to have a communication plan in place to identify, mitigate, and inform all employees and restaurant-goers about the situation. With this comprehensive template, you can name your communication team, identify a crisis spokesperson, create a stakeholder communication plan, and more.
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A crisis communication plan is a series of guidelines and measures designed to prepare a company or business for an emergency, a crisis, or an unexpected event.
Organizations put the communication plan into action at the onset of a crisis, and it helps them communicate a broader message to employees, third-party vendors, key stakeholders, and anyone else associated with the business who should be made aware of the crisis. By establishing these plans ahead of time, you help ensure that all communication is sent out and received in a timely manner, which can aid in handling the situation by assuring everyone that they are in the loop.
By having a record of your crisis communication plan, you can reflect on your crisis management efforts and ensure they’re as effective as possible. Although different crises may trigger the implementation of the plan, a communication plan’s general use remains the same: to ensure everyone has access to the right information at the right time.
Once a communication plan goes into effect, you are also able to more easily monitor media coverage and ensure the public receives the correct information.
To create the most effective crisis communication plan for your company or business, follow the below steps.
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